we998 Privacy Policy

we998 operates the online gaming platform accessible at we998.pro (the "Platform"). For the purposes of this Privacy Policy, we998 acts as the data controller in respect of personal data collected from users of the Platform. As data controller, we998 determines the purposes for which and the manner in which your personal data is processed.

This Privacy Policy applies to all users of we998.pro, including visitors who browse the Platform without registering, individuals who register an account, and existing registered users who actively use the Platform's gaming, betting, and support services. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the we998 Terms & Conditions, which form part of the overall legal framework governing your relationship with we998.

we998 collects personal data across several categories depending on the nature of your interaction with the Platform. The following table summarises the main categories of personal data collected:

we998 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, entering promotions, or contacting support.
• Automated Collection: Technical and behavioural data collected automatically when you access or navigate the Platform, including via cookies, web beacons, and server logs.
• Third-Party Verification Providers: Identity and age verification data received from KYC service providers when you submit documentation for account verification.
• Payment Processors: Transaction status and reference data received from payment processors such as JazzCash, EasyPaisa, and partner banking institutions, solely for the purpose of processing and reconciling your financial transactions.
• Anti-Fraud & AML Systems: Data received from third-party fraud screening and anti-money-laundering compliance tools, used solely for regulatory compliance and security purposes.

we998 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your registered account on we998.pro, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to cricket betting, sports events, live casino, slot games, Monster Mine, and all other features of the Platform.
• Financial Processing: To process deposits and withdrawals via your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) and to maintain accurate financial records.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming regulations, including age verification and transaction monitoring.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling, and to administer responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account compromise, and other illegal or unauthorised conduct on the Platform.
• Customer Support: To respond to your queries, complaints, and support requests and to maintain records of communications for quality assurance purposes.
• Platform Improvement: To analyse how users interact with we998.pro in order to improve functionality, performance, and the overall user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about we998 — but only where you have provided your explicit consent to receive such communications, and subject to your right to opt out at any time.

we998 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, service delivery, and transaction processing — is carried out on the basis that it is necessary for the performance of the contract between you and we998.
• Legal Obligation: Processing carried out to comply with applicable laws and regulations — including AML compliance, KYC verification, tax reporting obligations, and responsible gaming requirements — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and improvement of our services is carried out on the basis of we998's legitimate interests, provided those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and the use of non-essential cookies is carried out on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without detriment.

we998 does not sell or rent your personal data to third parties. We may share your data with the following categories of third-party recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, for the purpose of processing your financial transactions.
• Identity & Age Verification Providers: Third-party KYC service providers who assist we998 in verifying user identity and age as required by our licensing obligations.
• Anti-Fraud & AML Compliance Tools: Specialist compliance technology providers used to screen transactions and user activity for indicators of fraud or money laundering, in accordance with regulatory requirements.
• Game Content Providers: Licensed game studios and content providers whose games are made available on the we998 platform may receive anonymised or pseudonymised session data for game performance and fairness audit purposes.
• IT Infrastructure & Hosting: Cloud infrastructure and hosting providers who store and process Platform data on we998's behalf, subject to contractual data processing agreements.
• Regulatory Authorities: Competent governmental, regulatory, and law enforcement authorities, where we998 is legally required or compelled to disclose data by applicable law, court order, or regulatory directive.

we998.pro uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. Cookies are small text files stored on your device when you visit the Platform.

we998 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform. These enable core functionality such as login session management, security, and basic navigation. These cookies cannot be disabled without severely impairing your use of we998.pro.
• Functional Cookies: Used to remember your preferences and settings (such as language preferences or display settings) to enhance your experience on subsequent visits.
• Analytics Cookies: Used to collect anonymised information about how users interact with the Platform — such as pages visited, time spent, and navigation paths — to help we998 improve Platform performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only activated where you have provided consent.

You may manage your cookie preferences via your browser settings or through the cookie consent mechanism presented on your first visit to we998.pro. Please note that disabling certain cookies may affect the functionality of the Platform.

we998 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account relationship with we998 plus a minimum of five (5) years following account closure, as required by AML and KYC regulatory obligations.
• Financial Transaction Data: Retained for a minimum of seven (7) years following the date of each transaction, in accordance with financial record-keeping requirements.
• Gaming Activity Data: Retained for a minimum of three (3) years following the date of activity, for dispute resolution and responsible gaming monitoring purposes.
• Marketing Consent Records: Retained for the duration of your subscription to marketing communications plus three (3) years following unsubscription, as evidence of consent.
• Support Communications: Retained for three (3) years following the closure of the relevant support interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

we998 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and we998 servers.
• Encryption at rest for sensitive data categories stored on we998 infrastructure.
• Role-based access controls limiting data access to authorised personnel whose duties require it.
• Regular security assessments and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative system access.
• Incident response and data breach notification procedures in line with applicable regulatory obligations.

Notwithstanding these measures, no electronic system or transmission over the internet can be guaranteed to be completely secure. Users are advised to take their own precautions, including using strong and unique passwords for their we998 account and ensuring their personal devices are adequately protected.

As a user of we998, you hold a number of rights in relation to your personal data. we998 is committed to honouring these rights in a timely and transparent manner. Your rights include:

• Right of Access: You have the right to request a copy of the personal data we hold about you and information about how it is being used.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You have the right to request that we restrict our processing of your data in certain circumstances, such as while a dispute about accuracy is resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on we998's legitimate interests, including profiling, at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please submit a written request to [email protected]. we998 will respond to verified data subject requests within thirty (30) days. In complex cases this period may be extended by a further sixty (60) days, subject to notification.

The we998 platform is strictly intended for adults aged 21 years and above. we998 does not knowingly collect personal data from any individual under the age of 21. The Platform employs age verification mechanisms at the point of registration and during the ongoing operation of accounts to enforce this restriction.

If we998 becomes aware that personal data has been collected from an individual who is under the minimum age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and have reason to believe that a minor in your care has registered with we998 or provided personal information to the Platform, please contact us immediately at [email protected] so that appropriate action can be taken.

we998 operates as an internationally licensed gaming platform. In the course of providing services to users in Pakistan, your personal data may be transferred to and processed in jurisdictions outside of Pakistan where we998's infrastructure, licensing authority, or third-party service providers are located.

Where such international transfers occur, we998 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual data processing agreements incorporating standard data protection clauses with all third-party recipients outside Pakistan.
• Transfer only to jurisdictions that provide an adequate level of data protection as assessed by we998's compliance team.
• Implementation of supplementary technical and organisational measures where the adequacy of destination-country protections is uncertain.

By using the we998 platform, you acknowledge and consent to the international transfer of your personal data in accordance with the safeguards described above.

we998 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page with an updated effective date. For significant changes that materially affect how your personal data is used, we998 will provide additional notice via email or in-platform notification to registered users.

Your continued use of the we998 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure by contacting [email protected].

we998 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected and used.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we998 holds about you, please contact our support and data team using the details below:

• Email: [email protected] (for data subject requests, please include "Privacy Request" in your subject line)
• Support Hours: 9:00 AM – 12:00 AM Pakistan Standard Time (PST), seven days a week
• Response Time: we998 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days

For questions about our Terms of Service or responsible gaming policies, please visit our Terms & Conditions and Responsible Gaming pages respectively.